Terms of service
TERMS OF SERVICE
Last updated: April 18, 2026
Welcome to LourdieHair. By accessing or using our website at lourdiehair.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our site.
1. GENERAL
This website is operated by LourdieHair. Throughout the site, the terms "we", "us", and "our" refer to LourdieHair. We offer this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and purchasing products, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.
2. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.
3. PRODUCTS AND SERVICES
Our products are available exclusively through this website. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time without notice.
Product colors and images may vary slightly from what appears on your screen. We make every effort to display accurate images and descriptions, but we cannot guarantee that your device's display will accurately reflect the actual product.
All product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion.
4. PRICING AND PAYMENT
All prices are listed in US dollars and are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.
Payment must be made at the time of purchase through the payment methods available on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. SHIPPING AND DELIVERY
Please refer to our Shipping Policy for detailed information regarding shipping rates, delivery times, and related terms. By placing an order, you agree to the terms outlined in our Shipping Policy.
6. RETURNS AND REFUNDS
Due to the nature of our products (hair care and personal care items), we do not accept returns on opened products. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at hello@lourdiehair.com and we will work to resolve the issue.
Refunds, when applicable, will be processed to the original payment method within 5-10 business days.
7. ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The content on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
8. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more information on how we collect, use, and protect your data.
9. PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe upon our intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, or to interfere with the security features of the site.
10. INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, graphics, logos, images, product names, and designs, is the property of LourdieHair and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written consent.
11. DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Products purchased through our site are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, unless otherwise specified in writing.
LourdieHair is not responsible for any adverse reactions to our products. We recommend performing a patch test before full use. If irritation occurs, discontinue use immediately and consult a healthcare professional.
12. LIMITATION OF LIABILITY
In no event shall LourdieHair, its owners, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of this website or any products purchased through it.
13. INDEMNIFICATION
You agree to indemnify and hold harmless LourdieHair and its owners, employees, and affiliates from any claim or demand arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.
14. CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to check this page periodically for changes. Your continued use of the site following any changes constitutes acceptance of those changes.
15. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
16. CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at:
LourdieHair
Email: hello@lourdiehair.com
Website: lourdiehair.com